Systems Leadership

Systems Leadership Theory® · Our Framework

Creating positive organisations.

Systems Leadership Theory* (SLT) is an integrated set of organisational concepts, models and tools concerned with how people come together to achieve a productive purpose — a framework for developing, analysing and working with organisations, management and behaviour.

30+ yrsResponse has worked with and contributed to this framework, since the mid-1990s
6core principles of human behaviour underpinning the theory
3domains every organisation must work across — technical, social, commercial
5levels of work, from hands-on to holistic

Core Concepts

Six principles behind every productive organisation

For any society, organisation or group to prosper there needs to be productive social cohesion — agreed arrangements about what is acceptable and/or productive behaviour. At its core, SLT relies on understanding six principles of human behaviour that underpin all social interaction.

Principle 1

Predictable environments

People need to be able to predict their environments.

Principle 2

Not machines

People are not machines.

Principle 3

Six universal values

People’s behaviour is based on six universal values.

Principle 4

Cultures form from mythologies

People form cultures based upon mythologies.

Principle 5

Change needs dissonance

Change is a result of dissonance.

Principle 6

Authority, not power

It is better to build relationships on the basis of authority rather than power.

“The fundamental work of a leader is to create, maintain and improve a group of people so that they achieve objectives and continue to do so over time.”

Dr Ian Macdonald© Macdonald Associates Consulting Pty Ltd · www.maconsultancy.com

Domains of Work

Technical, social and commercial — all three, all the time

Systems Leadership Theory* categorises work into three domains that help think about how an organisation is structured, roles are designed, and systems are designed. It is not enough to be strong in one or two: a technically excellent, well-run organisation that treats people poorly won’t keep the capability it needs, any more than a well-liked one that can’t control its costs will stay in business.

Understanding and Organising Work

Three questions every healthy organisation can answer

One of the signs of a healthy organisation is the clarity with which members can answer three questions: What am I meant to be doing? How am I doing? What is my future? Application of Systems Leadership, including Levels of Work and Team Process models, helps people understand their work and supports the creation of a constructive culture.


Summary of Systems Leadership: domains of an organisation, levels of work, types of work, dimensions of work, purpose of models, work as a human process, team process, tools of leaders, behaviour, symbols and the leadership skills model

The whole framework on one page — click to view full size. Courtesy Macdonald Associates Consultancy and Philip Bartlett, © Systems Leadership Theory.

Free resource

An Introduction to Systems Leadership* Theory Whitepaper

Download the whitepaper for an in-depth explanation of how this framework can create, improve and sustain positive organisations, and facilitate:

  • Understanding and Organising Work
  • Understanding and Organising Culture
  • Bridging Processes between Organising the Work and Organising the Culture

Key Contact

Talk to our team about Systems Leadership

Emma Trumper

Response Group

Emma Trumper

Emma leads the team running the behind-the-scenes operations for our business services, consulting and research businesses. She has demonstrated experience in program delivery, budget and project management, and financial oversight, and works closely with the Systems Leadership Development Association supporting their work.

Insights

Systems Leadership in the field

Agriculture

AgForce article

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