Teys Beenleigh is a meat processing plant located 35 km south of Brisbane, Queensland. The plant is one of six processing facilities operated by global food business, Teys Australia. With global demand for beef projected to grow over the next five years, the plant is aiming to increase production.

Lachlan Teys, General Manager Operations for the Beenleigh facility, recognised the need to optimise employee performance and culture, before being able to develop a deliberate process of innovation to support growth. Escalation and delegation processes at times were suboptimal with both supervisors and senior leaders often engaged on operational issues, leaving less time for strategic matters. Some employees also showed concern about change and trying new things, which impacted performance and the ability to foster an innovative culture.

To learn about how Response Group helped Teys Beenleigh bring about the culture transformation required to support innovation and creative thinking download the full case study below.