Frontline leadership that works in your language, on your site
Practical leadership development for newly promoted and emerging leaders across the Asia-Pacific, delivered by local trainers and built on 30 years of Response experience and Systems Leadership Theory.
Thirteen managers, in Vietnamese, taught by Vietnamese trainers
Our first Vietnam cohort completed the Frontline Leadership Program in Vietnamese, taught by Vietnamese trainers from our delivery partner SMARTR under the Australian College of Business and Industry brand.
The client was Queensland Label Makers (QLM), through its manufacturing business in Vietnam. Thirteen of its managers completed the program and each received a certificate of completion.
The Frontline Leadership Program
For newly promoted operators, technicians and tradespeople stepping into their first leadership roles. Built on Systems Leadership Theory, with practical tools people use the next day.
Frontline Leadership Program participant feedback.
Response quality, delivered locally
1. Designed by Response
The content, methods and Systems Leadership framework come from Response, refined over 30 years.
2. Delivered by local trainers
Local trainers deliver in the participants' own language. They are trained by Response through a train-the-trainer program. In Vietnam, that is SMARTR, under the Australian College of Business and Industry brand.
3. Quality-assured
Response supports the trainers and reviews delivery so every cohort meets the same standard.
Bringing the Frontline Leadership Program to Malaysia
Response Group and Central Force International have signed a partnership to deliver the Frontline Leadership Program in Malaysia, commencing in Q1 2027. Central Force will bring the program to Malaysian organisations, with Response providing the program content and quality oversight.
Central Force International
Malaysia | Frontline Leadership Program | Commencing Q1 2027
Where this fits
Employers in Vietnam and Malaysia
Build consistent frontline leadership in your own language, without flying trainers in.
Australian companies with operations in Asia
Give your local managers the same leadership foundation as their Australian counterparts. QLM did this in Vietnam.
Training providers and consultancies
Deliver Response programs in your market as a delivery partner, as SMARTR and Central Force do.
Industry bodies and government
Work with us to build workforce and leadership capability in your sector.
What participants say
"I get to learn and share practical knowledge and techniques to lead my team effectively."
Khanh Le, Australian Consulate-General, Vietnam"I've thanked my boss a lot for sending me to this course."
Loan Nguyen, Sales Manager, Abercrombie & Kent VietnamLet's discuss your cohort
Tell us who you want to develop and where, and we will show you how we deliver it locally.
Delivered under the Australian College of Business and Industry brand
